At arv999, the privacy and security of your personal data is not an afterthought — it is a core part of how we operate. This Privacy Policy explains in plain terms what information arv999 collects from Pakistani players, how it is used, who it is shared with, and how you can exercise your data rights at any time.
Six commitments that guide how arv999 handles the personal data of every Pakistani player on our platform.
arv999 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for purposes beyond what is disclosed in this Privacy Policy.
All personal data held by arv999 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Our servers are monitored continuously for unauthorised access attempts. arv999 undergoes regular independent security audits.
arv999 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Data shared with third parties is limited to what is necessary for platform operation, compliance, and payment processing.
Every arv999 account holder has the right to access, correct, export, or request deletion of their personal data. arv999 will respond to all data rights requests within 30 days of receipt via support contact.
arv999's data handling practices are aligned with internationally recognised data protection frameworks. KYC and AML data is retained for the minimum period required by applicable compliance obligations and securely deleted thereafter.
arv999 uses cookies solely for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising cookies. You can manage your cookie preferences at any time from your browser or account settings.
1.1 This Privacy Policy describes how arv999 — the online casino and sports betting platform accessible at arv999.net — collects, processes, stores, and protects the personal data of individuals who register accounts, access the platform, or otherwise interact with arv999 services from Pakistan.
1.2 This Policy applies to all arv999 services, including the arv999 website, mobile-optimised platform, live chat support, email communications, and any other arv999 touchpoint through which personal data may be collected.
1.3 By registering an arv999 account or continuing to use the arv999 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the arv999 platform.
1.4 This Privacy Policy should be read alongside the arv999 Terms & Conditions, which govern the overall relationship between arv999 and its players.
arv999 is the data controller for all personal data collected through the arv999 platform. Any queries about how your data is used should be directed to arv999 support.
2.1 arv999 collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and support interactions. The categories of data collected are set out below.
When you create an arv999 account, we collect: your full legal name, date of birth, residential address (city and province within Pakistan), valid mobile number, and email address. This information is required to establish and maintain your account.
To comply with our regulatory obligations, arv999 requires identity verification before processing withdrawals. KYC data collected includes: a copy of your valid government-issued CNIC or passport, and where required, documentation confirming your payment method ownership (e.g. a screenshot of your JazzCash or EasyPaisa account). arv999 handles all KYC documents with enhanced security controls.
arv999 collects transaction records, including deposit amounts, withdrawal requests, bonus activity, and wagering history, for the purposes of account management, compliance, and responsible gaming monitoring. arv999 does not store full payment card numbers on its own servers.
arv999 automatically collects certain technical data when you access the platform, including your IP address, device type, operating system, browser type, session duration, pages visited, and game activity logs. This data is used for fraud prevention, platform performance, and regulatory compliance.
If you contact arv999 support — whether via live chat, email, or any other channel — we retain records of those communications for quality assurance, training, and compliance purposes.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation & management | Duration of account + 5 years |
| KYC Documents | Identity verification & AML compliance | 5 years post account closure |
| Financial Records | Transaction history & compliance | 5 years post transaction |
| Technical / Usage Data | Fraud prevention & platform analytics | 24 months rolling |
| Support Communications | Quality assurance & compliance | 3 years post interaction |
3.1 arv999 uses the personal data it collects for the following clearly defined purposes:
arv999 will only send marketing communications where you have provided explicit consent at registration or subsequently opted in via Account Settings. You can opt out of all marketing communications at any time from your arv999 account preferences.
4.1 arv999 processes personal data on the following legal grounds:
5.1 arv999 does not sell, rent, or trade your personal data. Data is shared with third parties only where necessary for platform operation, regulatory compliance, or where required by law. The categories of third parties with whom arv999 may share data are:
5.2 arv999 requires all third-party service providers who process personal data on its behalf to implement appropriate technical and organisational security measures, and to process data only for the purposes specified by arv999.
arv999 will never share your personal data with third-party advertisers, data brokers, or marketing agencies. Your data is used exclusively to operate and improve the arv999 platform.
6.1 arv999 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help arv999 deliver a more secure and functional experience. The types of cookies arv999 uses are described below.
These cookies are strictly necessary for the arv999 platform to function. They enable session management, security token handling, and arv999 login functionality. These cookies cannot be disabled without impairing the platform's operation.
arv999 uses anonymised analytics cookies to understand how Pakistani players interact with the platform — which pages are visited most, where users encounter friction, and how platform performance can be improved. These cookies do not identify individual users.
arv999 uses device fingerprinting and related technologies to detect and prevent fraudulent account activity, including duplicate account registration and unauthorised access attempts.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies will affect the functionality of the arv999 platform, including your ability to log in and place wagers. arv999 does not use third-party advertising or social media tracking cookies.
7.1 arv999 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable regulatory and compliance obligations. The specific retention periods applicable to each category of data collected by arv999 are set out in the table in Section 2 above.
7.2 On closure of an arv999 account, personal data will be retained for a minimum of five years in accordance with AML and KYC regulatory requirements. Following expiry of the applicable retention period, arv999 will securely delete or anonymise your personal data.
7.3 Where arv999 is required to retain data in connection with an ongoing investigation, dispute, or legal proceeding, that data will be retained until the matter is fully resolved.
8.1 arv999 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Security measures in place include:
8.2 While arv999 takes these measures seriously, no internet-based system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and interests, arv999 will notify affected players without undue delay in accordance with applicable notification obligations.
arv999 recommends enabling two-factor authentication on your account from Account Settings to add an additional layer of protection to your arv999 login.
9.1 As an arv999 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact arv999 support via live chat or by emailing [email protected]. arv999 will respond to all data rights requests within 30 days.
Request a copy of all personal data arv999 holds about you.
Request correction of any inaccurate or incomplete personal data.
Request deletion of your personal data where no legal basis for retention remains.
Request that arv999 restricts processing of your data in certain circumstances.
Request your personal data in a structured, machine-readable format.
Object to processing of your data based on legitimate interests or for marketing.
9.2 Please note that certain rights are subject to limitations — for example, arv999 cannot delete data it is legally required to retain under KYC and AML obligations, even where a deletion request is made.
9.3 arv999 will not charge a fee for data rights requests unless a request is manifestly unfounded or excessive. In such cases, arv999 will notify you of the applicable fee before proceeding.
10.1 arv999 services are strictly for individuals aged 21 and above. arv999 does not knowingly collect personal data from individuals under the age of 21. If arv999 identifies or is notified that personal data has been collected from an individual who is under 21 years of age, arv999 will immediately close the associated account and delete the relevant personal data.
10.2 If you believe that arv999 may have collected personal data from a minor, please contact arv999 support immediately at [email protected]. arv999 takes underage access extremely seriously and will act on all such notifications without delay.
11.1 arv999 operates internationally and may transfer personal data to servers or service providers located outside Pakistan. Where such transfers occur, arv999 ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with the protections described in this Privacy Policy.
11.2 Transfers to third-party service providers are governed by contractual data processing agreements that require those providers to apply appropriate technical and organisational security measures and to process data only as directed by arv999.
12.1 arv999 reserves the right to update this Privacy Policy at any time. Where material changes are made, arv999 will notify registered players via the email address on file or by displaying a prominent notice on the arv999 platform prior to the change taking effect.
12.2 The effective date at the top of this page reflects when the current version of the arv999 Privacy Policy came into force. Continued use of arv999 following notification of a policy update constitutes your acceptance of the revised policy.
12.3 The most current version of this Privacy Policy will always be available at arv999.net/privacy-policy.
13.1 If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact arv999 using the following channels:
13.2 If you are not satisfied with arv999's handling of a privacy concern, you have the right to escalate the matter through arv999's formal complaints procedure, which is available on request from arv999 support. arv999 will acknowledge all formal privacy complaints within 5 business days and aim to resolve them within 30 days.
For responsible gaming requests including self-exclusion — which involve processing of your personal data — please contact arv999 via live chat for the fastest possible response. Self-exclusion requests are actioned within 24 hours.
Questions about how arv999 uses your data? Our support team is available around the clock. Or explore more about how arv999 keeps Pakistani players safe and protected.
Explore arv999 Casino Responsible Gaming🔞 21+ only. arv999 is committed to the responsible handling of your personal data and to providing a safe gaming environment for all Pakistani players.